Privacy Policy

Last modified: February, 2018

This policy describes the types of information that Care Coordination Systems, LLC CCS” or “We”) may collect from you or that you may provide when you use the Pathways Hub Connect and Pathways Mobile applications (“the Pathways Applications ”) and associated software in the course of your employment, and our practices for collecting, using, maintaining, protecting, and disclosing that information.  This policy applies to information we collect when you use any of the Pathways Applications, and in email, text, and other electronic messages between you and your employer and CCS.

This policy does not apply to client information entered by you into the Pathways Applications. That information is protected by law and by Business Associate Agreements between CCS, your employer, and the Community Hub with which your employer is affiliated (“the Community Hub ”).

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using the Pathways Applications, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy below). Your continued use of the Pathways Applications after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect About You and How We Collect It   

CCS collects several types of information from and about users of the Pathways Applications, including:

We collect some information directly from you when you or your employer provides it to us, and other information (such as information about your computer and internet connection, including your IP address, operating system, and browser or tablet type) automatically as you use the Pathways Applications.  The information we collect automatically is statistical and technical data and not personal information, but we may tie this information to personal information about you that you or your employer provide to us.

How We Use Your Information   

We use information that we collect about you or that you provide to us, including any personal information:

Disclosure of Your Information   

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.We may disclose personal information that we collect or you provide as described in this privacy policy:

We may also disclose your personal information:

CCS does not provide personal information to third parties for marketing purposes.

Data Security   

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you.  You are responsible for keeping the password you use for access to the Pathways Applications confidential. Do not share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of personal information transmitted to our system in the course of using the Pathways Applications. Any transmission of personal information is at your own risk. We are not responsible for circumvention of the security measures contained within the Pathways Applications.

Changes to Our Privacy Policy   

It is our policy to post any changes we make to our privacy policy on our website. The date the privacy policy was last revised is identified at the top of the page.

Contact Information   

To ask questions or comment about this privacy policy and our privacy practices, contact us at support@ccspathways.com .